To ensure the health of our staff and people who visit our shop, we have used the professional services of a Health & Safety company – Hands Consultancy.
Working with their COVID-19 professional, we have ensured the government advice has been reviewed and implemented into our Health & Safety Management System.
1. We have carried out a COVID-19 risk assessment
- in line with the HSE guidance
- consulting with our staff
- sharing the results of the risk assessment with our staff
- Reduce visitors to 2 people.
- We will ask clients to carry out research prior to the visit – what style dress are you looking for, what is the budget? Accessing the dresses on the rail won’t be the same as usual, unfortunately.
- Our staff will discuss requirements before the appointment, to reduce the number of dresses to be tried on and to ensure we strictly keep to the 2 hour appointment, so there is no overlap with the next appointment.
- There will be signage to remind clients and staff of the 2 meter rule.
- Customers will be asked to arrive on time, not before to avoid queuing.
- Customers will be asked to take their temperature with an infrared forehead thermometer and to sanitise hands on entering the shop.
- PPE will be worn when the 2 meter rule can not be followed.
- Customers won’t be offered beverages/refreshments.
- Toilets will be available for staff only.
- Increase cleaning – a deep cleanse of the store will be undertaken before each appointment.
- Dresses will be steam cleaned after the try on.
2. Develop cleaning, hand washing and hygiene procedures
We have increased the frequency of hand washing and surface cleaning by:
- encouraging our staff to follow the guidance on hand washing and hygiene
- providing hand sanitiser around the shop
- frequently cleaning and disinfecting surfaces that are touched regularly
- setting clear use and cleaning guidance for toilets – unfortunately the toilet facilities will only be available for Bridal Box staff
3. Help people to work from home
We have taken all reasonable steps to help people work from home by ensuring:
- all non client facing tasks will be undertaken remotely
- clinically extremely vulnerable staff will not be client facing
4. Maintain 2m social distancing, where possible
We will maintain 2m between people by:
- putting up signs to remind staff and visitors of social distancing guidance
- using floor tape or paint to mark areas to help people keep to a 2m distance at reception area and changing areas
- one appointment at any one time and a maximum of 2 people visiting the shop (people can use zoom or other apps to share with friends and family the experience)
- ask brides to dress themselves where possible
5. Where people cannot be 2m apart, manage transmission risk
Where it’s not possible for people to be 2m apart we will:
- consider whether an activity needs to take place
- keep the activity time as short as possible
- stagger arrival and departure times – no queuing in the waiting area
- reducing the number of people each person has contact with by using ‘fixed teams or partnering’
- wearing of face masks and face shields for staff and asking clients if they mind wearing face masks when close up and trying on dresses, if they are unable to dress themselves
We will ensure your experience is the very best it can be and we will do our utmost to help you find your perfect dress or suit.
Directors of Bridal Box Ltd